SearchVis · an Outpace Media product
Terms of Service
Effective July 12, 2026 · Last updated July 12, 2026
These terms govern your use of SearchVis. By creating an account or using the service, you agree to them.
1The service
SearchVis tracks how AI answer engines describe brands, scores your visibility, and recommends actions. "Answer Content" is an optional done-for-you writing service. We may change or improve features over time.
2Accounts and eligibility
You must be at least 18 and able to enter a contract. You are responsible for your account, your login credentials, and all activity under your account. Provide accurate information and keep it current.
3Plans, billing, and cancellation
- SearchVis offers a free tier (Scout) and paid subscriptions (Standard and Pro) billed monthly in advance through our processor, Stripe.
- Paid plans renew automatically each month until cancelled. You can cancel anytime; cancellation takes effect at the end of the current billing period.
- Except where required by law, payments are non-refundable, and we do not provide refunds or credits for partial periods.
- We may change pricing on prospective notice; changes apply to the next renewal.
- Subscribers receive the stated discount on Answer Content for as long as the subscription is active.
4Answer Content (done-for-you)
If you purchase Answer Content, we will draft the agreed pages for your review and approval. Once you approve and pay, you own the delivered content. We may reuse general know-how and non-identifying techniques. We do not guarantee any specific ranking, citation, or result (see Section 6).
5Acceptable use
Do not misuse the service: no unlawful, infringing, or deceptive activity; no attempts to disrupt, reverse engineer, scrape, or gain unauthorized access; no reselling the service without our written permission; and no using it to track brands you have no legitimate interest in. We may suspend accounts that violate these terms.
6No guarantee of results
AI answer engines are third-party systems that change constantly and produce different answers over time. SearchVis measures and advises, but we cannot and do not guarantee that you will be named, ranked, or cited by any engine, or that your Answer Score will reach any level. Scores and projections are estimates, not promises.
7Third-party services
The service relies on third-party AI engines, search-data providers, and infrastructure. We are not responsible for those third parties, their availability, or changes they make. Your use of any third-party service is governed by its own terms.
8Intellectual property
We own the SearchVis software, brand, and content, except content we deliver to you under Section 4 and data you provide. You grant us the rights needed to operate the service for you (for example, to process the questions and brands you configure).
9Disclaimers
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
10Limitation of liability
To the fullest extent permitted by law, Outpace Media will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim relating to the service is limited to the amounts you paid us for the service in the 3 months before the claim.
11Indemnification
You agree to indemnify and hold Outpace Media harmless from claims arising out of your content, your use of the service, or your breach of these terms.
12Termination
You may stop using the service and cancel at any time. We may suspend or terminate access for breach of these terms or to comply with law. Provisions that by their nature should survive (such as Sections 6, 8, 9, 10, and 11) will survive termination.
13Governing law and changes
These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, and disputes will be resolved in the courts located there, unless a mandatory law provides otherwise. We may update these terms; material changes will be posted with a new date above and, where required, notified to you. Continued use after changes means you accept them.
14Contact
Outpace Media LLC, 120 Greenbriar Cir, Petaluma, CA 94954. Questions: legal@outpace.media.